The cornerstone of Warranty Solutions business is the provision of OEM Warranties.
These are provided directly to the Manufacturer or Distributor.
The Partnership sets out to provide:-
- Fastest possible response times to help the customer when they have a problem.
- Keeping the appliance in the customer’s home wherever possible, and getting it working again at the first visit.
- We work with AAA rated underwriters.
The success of any business lays in its ability to capture and interpret data, especially in respect of the use and understanding of the Manufacturers’ appliance when the product is used in the field.
Making this data available on a timely basis and interpreting the evidence is key in ensuring the best possible reputation of the Brand, as well as quality of service to the customer
Brands are expensive to develop and even more to maintain. All services provided by Warranty Solutions are designed to support and reinforce your brand.
We use only genuine manufacturer parts as well as accredited and trained engineers who support the brand.
Customer satisfaction is measured by 360 degree feedback after work is complete.
Customer satisfaction is reported upon across a number of mutually agreed metrics to our clients and actions agreed.